Política de envío

Processing
Orders are processed within 1 to 3 business days after payment confirmation.

Delivery Times
Mainland Portugal: 7–15 working days

Azores and Madeira: 10–20 working days

The deadlines shown are estimates and may vary due to logistical or customs factors.

Shipping and Tracking
After shipping, the customer receives (when available) a tracking code to track the order.

Shipping Costs
Costs are calculated at checkout and may vary depending on the product, destination or promotional campaigns.

Incorrect Addresses
The customer is responsible for providing a valid address. Orders returned due to an error in the address may require a new shipping payment.

Delays or Problems
In case of delay or no delivery, the customer must contact support to analyze the situation.